Payment Methods

Last Updated: September 12, 2026

At Pleatwear, we provide secure and transparent payment options for purchases made through pleatwear.com.

This Payment Methods Policy explains the payment methods accepted at checkout, how charges are displayed, when payment is authorized, how refunds are issued, and how payment information is handled.

Summary

Payment Information	Details
Store	Pleatwear
Website	pleatwear.com
Accepted Credit & Debit Cards	Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay
Express Checkout / Digital Wallets	Shop Pay, PayPal, Google Pay, Apple Pay, Venmo
Transaction Currency	U.S. Dollars (USD)
Tax	Product prices include applicable tax
Standard Shipping Fee	$6.99 per order
Additional Shipping Fees	None beyond the shipping charge shown at checkout
Refund Method	Original payment method
Refund Processing	Within 7 business days after an eligible returned item is received, inspected, and approved
Support Email	support@pleatwear.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. Accepted Payment Methods

Customers may use the payment methods displayed and available during checkout on pleatwear.com.

We currently support the following payment options.

Credit and Debit Cards

We accept eligible cards from the following payment networks:

Visa
Mastercard
American Express
Discover
Diners Club
Elo
JCB
UnionPay

Your card must be valid and authorized for the transaction.

Availability may depend on the card issuer, billing country, payment processor, and checkout configuration.

2. Express Checkout and Digital Wallets

Eligible customers may also use supported express checkout and digital wallet services, including:

Shop Pay
PayPal
Google Pay
Apple Pay
Venmo

The availability of a specific express checkout option may depend on:

Your device.
Browser.
Account eligibility.
Location.
Payment provider.
Checkout configuration.

Only payment options displayed during checkout are available for a particular transaction.

3. Currency

All prices and charges on pleatwear.com are presented in:

U.S. Dollars (USD)

Unless otherwise stated, all order totals, shipping charges, refunds, and transaction amounts are processed in USD.

If your bank, card issuer, or payment provider uses another currency, it may perform its own currency conversion and may apply separate conversion charges under its own terms.

Any such third-party currency conversion charges are not charged by Pleatwear.

4. Pricing Transparency

Before you complete your order, checkout displays the applicable purchase information.

Your order total may include:

Product price.
Applicable included tax.
Shipping charge.
Any valid discount applied.
Final payable total.

We do not intentionally add undisclosed mandatory charges after an order has been submitted.

5. Taxes

Product prices displayed on pleatwear.com include applicable tax as stated in our store pricing.

The applicable order total is displayed before payment is completed.

Customers can review their final payable amount at checkout before submitting the order.

6. Shipping Charges

Standard shipping within the United States costs:

$6.99 per order

The shipping charge is calculated and displayed during checkout before payment is submitted.

There are no additional shipping-related fees beyond the shipping charge displayed at checkout.

For full shipping information, please review our Shipping Policy.

7. Payment Authorization

When you place an order, your selected payment method may be authorized or charged through the applicable payment processor.

By completing checkout, you confirm that:

You are authorized to use the selected payment method.
The payment information you provide is accurate.
You authorize payment for the final order amount shown at checkout.
You agree to any applicable terms of the selected third-party payment provider.

An order may not proceed if payment authorization is declined.

8. Payment Verification

For transaction security, an order may be subject to payment verification.

Verification may include:

Payment authorization checks.
Billing information validation.
Fraud-prevention screening.
Review of unusual transaction activity.
Confirmation requested by a payment provider or financial institution.

In some cases, additional information may be required before an order can be processed.

9. Declined Payments

A payment may be declined for reasons including:

Insufficient funds.
Incorrect card information.
Incorrect billing details.
Expired payment credentials.
Bank security restrictions.
Payment-provider restrictions.
Fraud-prevention controls.
Card issuer authorization failure.

If a payment is declined, we recommend checking the payment details or contacting your bank, card issuer, or payment provider.

You may also try another payment method available at checkout.

10. Payment Security

We take reasonable steps to support secure checkout and payment processing.

Payment transactions are processed through authorized payment platforms and service providers used by our website.

Sensitive card credentials are generally handled directly by payment service providers rather than stored directly by Pleatwear.

Customers should never send full card numbers, security codes, passwords, or other sensitive payment credentials by email.

11. Credit and Debit Card Information

When using a card, you may be required to provide:

Cardholder name.
Card number.
Expiration date.
Security code.
Billing address.

The payment processor may use this information to authorize and complete the transaction.

We do not intentionally use sensitive card data for purposes unrelated to order payment, fraud prevention, refunds, or legal compliance.

12. Shop Pay

Where available, Shop Pay may allow eligible customers to use stored checkout and payment information for faster checkout.

Use of Shop Pay is subject to the applicable terms and privacy practices of the provider.

The amount charged will correspond to the final order total shown before checkout is completed.

13. PayPal

Where available, customers may select PayPal during checkout.

Customers may be redirected or prompted to authorize payment through their PayPal account.

PayPal transactions are subject to PayPal's applicable account, security, and transaction rules.

14. Google Pay

Where supported, eligible customers may use Google Pay at checkout.

The payment information associated with your Google Pay account is handled according to the payment provider's applicable terms and privacy practices.

15. Apple Pay

Where supported on an eligible device or browser, customers may use Apple Pay to complete payment.

The payment must be authorized through the available Apple Pay authentication process.

16. Venmo

Where available and supported during checkout, eligible customers may use Venmo.

Venmo availability may depend on your device, account status, location, and the applicable payment platform.

17. Elo, JCB, Diners Club, and UnionPay

Eligible cards using the Elo, JCB, Diners Club, and UnionPay payment networks may be accepted when available through our checkout system.

Final authorization depends on:

Card eligibility.
Issuer approval.
Payment processor support.
Billing information.
Fraud-prevention checks.

18. Payment Confirmation

After a successful order submission, customers may receive an order confirmation.

The confirmation may include:

Order number.
Purchased products.
Order total.
Shipping information.
Payment status.
Other relevant transaction details.

Please review your confirmation and contact us if you identify an error.

19. Pending Transactions

Some banks or payment providers may temporarily display a transaction as:

Pending.
Authorized.
Processing.

This may occur before the transaction is fully settled.

The timing of a pending authorization depends on the bank, card issuer, or payment provider.

If an order is canceled, a pending authorization may take additional time to disappear from your account.

That timing is controlled by the payment provider or financial institution.

20. Duplicate Charges

If you believe you have been charged more than once for the same order, contact: support@pleatwear.com

Please provide:

Your order number.
Your name.
The email address associated with the purchase.
The transaction date.
A description of the issue.

For security, do not email full card numbers or security codes.

We will review available order and payment records.

21. Failed or Incomplete Transactions

If checkout is interrupted or payment authorization fails, an order may not be successfully created.

If you are uncertain whether an order was completed, check for:

An order confirmation page.
An order confirmation email.
A valid order number.

If necessary, contact support@pleatwear.com before placing a duplicate order.

22. Order Changes and Payment Amounts

If an approved order change affects the order total, the payment amount may also need to be adjusted where operationally possible.

Depending on the status of the transaction, we may:

Adjust the applicable charge.
Issue a partial refund.
Cancel the order and allow a new order to be placed.

Order modifications are not guaranteed once processing has started.

Please review our Order Cancellation & Change Policy for full details.

23. Order Cancellation and Refunds

If a paid order is successfully canceled before shipment, the eligible amount will be returned to the original payment method.

We do not charge:

Cancellation fees.
Administrative cancellation fees.
Restocking fees for successfully canceled orders.

Your payment provider may require additional time to post a refund after it has been issued.

24. Refund Method

Approved refunds are issued to the:

Original payment method used for the purchase

For example:

A Visa purchase will generally be refunded to the same Visa payment method.
A PayPal transaction will generally be refunded through PayPal.
An Apple Pay transaction will generally be refunded to the underlying payment method associated with the transaction.

We generally cannot redirect a refund to an unrelated payment method.

25. Refund Processing Time

For an eligible product return, once the item is:

Received.
Inspected.
Approved.

Pleatwear processes the refund within:

7 business days

After we issue the refund, your bank, card issuer, or digital wallet provider may require additional time to reflect the funds in your account.

26. Return Shipping and Refund Deductions

Approved returns receive:

Free return shipping

A prepaid return label is sent by email after the return is accepted.

We also charge:

Restocking fee: $0.00

No return shipping fee or restocking fee is deducted from an otherwise eligible approved refund when the provided prepaid return process is used.

Please review our Return & Refund Policy for complete return conditions.

27. Original Shipping Charges

The original standard shipping charge is separate from the free return shipping service.

Unless otherwise required by applicable law or the return is caused by an error attributable to Pleatwear, original outbound shipping charges may not be refundable.

Any applicable refund amount will be handled according to our Return & Refund Policy.

28. Fraud Prevention

We may use payment and transaction information to help detect and prevent:

Unauthorized transactions.
Stolen payment credentials.
Payment fraud.
Identity misuse.
Suspicious purchasing activity.
Account abuse.

Orders presenting a material security risk may be delayed, reviewed, declined, or canceled where reasonably necessary.

29. Unauthorized Transactions

If you believe your payment method has been used without authorization, contact your bank, card issuer, or payment provider promptly.

You may also contact: support@pleatwear.com so we can review any order associated with our store.

30. Payment Disputes and Chargebacks

If you believe there is an issue with an order or transaction, we encourage you to contact us first so we can attempt to resolve it.

Contact: support@pleatwear.com

Please include your order number and a clear description of the issue.

This does not limit any rights you may have through your card issuer, payment provider, or applicable law.

31. Third-Party Payment Providers

Payment methods such as:

Visa
Mastercard
American Express
Discover
Diners Club
Elo
JCB
UnionPay
Shop Pay
PayPal
Google Pay
Apple Pay
Venmo

may involve independent banks, card networks, wallet providers, or payment processors.

Their services may be subject to separate:

User agreements.
Privacy policies.
Security practices.
Eligibility requirements.

Pleatwear does not control independent third-party payment-provider systems.

32. Privacy and Payment Information

Payment-related personal information is handled in accordance with our Privacy Policy.

Information may be processed where necessary to:

Complete transactions.
Prevent fraud.
Process refunds.
Handle payment disputes.
Meet legal obligations.
Maintain transaction records.

We do not intentionally collect unnecessary sensitive payment information through customer-support communications.

33. No Cash Payments

Orders placed through pleatwear.com must be paid using an eligible payment method available during checkout.

Unless specifically displayed as an available checkout option, we do not accept:

Cash payments.
Cash on delivery.
Personal checks.
Money orders.
Direct offline payment arrangements.

Customers should complete payment only through the official checkout on pleatwear.com.

34. Payment Examples

Example 1: Card Payment

If a customer purchases a bag priced at the amount shown on the product page, the checkout will display:

Product price.
Included applicable tax.
Standard shipping: $6.99.
Final payable total.

The customer can review this total before authorizing the card payment.

Example 2: PayPal

If PayPal is available at checkout, the customer selects PayPal and authorizes the transaction through the applicable PayPal process.

The amount authorized is the final order total displayed during checkout.

Example 3: Refund

If an eligible return is approved after the returned item is received and inspected, the refund is processed within 7 business days to the original payment method.

Approved return shipping is free and no restocking fee is charged.

35. Consumer Rights

Nothing in this Payment Methods Policy is intended to remove, restrict, or replace any mandatory consumer or payment rights available under applicable law.

Where applicable law provides greater protection, those mandatory legal rights will apply.

36. Related Policies

This Payment Methods Policy should be read together with the policies available on pleatwear.com, including:

Terms of Service.
Shipping Policy.
Return & Refund Policy.
Order Cancellation & Change Policy.
Privacy Policy.
Cookie Policy.

37. Contact Us

For questions concerning payment, billing, transaction status, duplicate charges, refunds, or an order, contact:

Store: Pleatwear
Website: pleatwear.com
Email: support@pleatwear.com
Address: 105 S Main St 215, West Hartford, CT 06107-2518, United States
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

When contacting us regarding a payment or existing purchase, please include your order number and the email address associated with the order.

Do not send complete card numbers, card security codes, passwords, or other sensitive payment credentials by email.